Thursday, November 30, 2006

The Boycott

Okay..Here's how it started. Back in April I switched apartments. I had to switch all my utilities over to my new address. I figured I would be efficient (okay lazy) and contact one of those services that will switch all your utilities for you. Everything worked out lovely until 6 months later. I get a bill from Smud for 253.00! Instantly, my vision of Christmas went up in smoke. I called Smud to find out what the ----. They quickly figured out the situation. I pay all my bills online and never bothered to notice that the Smud account I was paying had the same address as my previous apartment. The money will be returned but now my electricity in my current apartment is going to be shut off! So I asked them why not just use the money you are refunding to pay my current bill? The only explanation I got from Chad, the customer service guy, was we just can't do it that way. Oh, and he also informed me that the money will not be refunded for 30 days and I had to pay my current bill at one of their pay station! Why make this so hard for me? I was angry. I started thinking they could have made this easier, but no, they rather me sit in the dark, cold and alone! So I went down there to pay it and the whole time I was disgusted with myself. I would usually fight for my right and so on...But Smud, man, they hold all the power (pun intended) so I bowed down and did things their way. The next day I gave them a call, giving my receipt number ensuring payment and as I was hanging up Lisa, another Smud thrall, informs me that another bill has cut and I owe 29.99 for the month of DECEMBER!!! It's only November! So now, I'm heated! "WHAT?" I say. I haven't used any power for December! I pay smud based on an average of my monthly bills in advance! This means war! The fight is on...So for the month of December I will use as little electricity as I possibly can. I have already gone out to buy firewood, pulled out all my comforters for my bed, and my long wool tube socks! I boycott today! Some of you have already enlighten me of your thoughts about my boycott...You think I'm crazy, a little insane, because YOU think Smud isn't gonna notice my acts of defiance. And that's fine. But they will see that they will NOT get a total of 29.99 out of ME! And if you should visit me within the month of December dress in warm clothing please cause I will not be able to use the heater!

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